Cloud Q - More Info

We at CYBEX strongly recommend that you replace a seat after any kind of accident.This is because tiny hairline cracks,which may not be visible to the naked eyes,can appear in the plastic parts of a seat after an accident. These cracks can pose an increased risk to safety.

Please refer to the retailer where you bouht your CYBEX seat.They will deal with the matter on your behalf.

You can order replacement parts from a specialist retailer near you . To find a store near you.simply go to the store locator on our website:http://cybex-online.com/de/retailer.html.

No. Your infant’s spine and neck muscles have not yet developed sufficiently to cope with heavier strains. In the event of an accident, the child’s head is propelled forward with a very high force. The child’s spine and neck muscles are not strong enough to withhold these forces. In rear-facing seats, the infant car seat works like a protective shield and protects the child’s sensitive head and neck.

CYBEX infant car seats have been engineered to offer the best possible protection for a baby during a car ride without affecting the child´s spine in a negative way. However, we do not recommend leaving the baby sleeping inside the infant car seat at home for long periods of time.

Thick clothing prevents the harness from lying snugly against the body. This incorrect belt positioning could result in the harness slipping off the shoulder. For this reason, your child should wear everyday clothing. Thick clothing such as winter jackets should be avoided where possible. Once your child has been positioned in the seat, he/she can be covered with an extra blanket for warmth.

Yes, the side airbag can remain activated when using the car seat.

To provide the best possible protection, the telescopic L.S.P. protector nearest the door should be extended as far as possible. In this way, the best possible protection is provided in a collision. It is designed with two settings. If in the longest setting, the L.S.P. touches the vehicle door, then the first setting must be used instead. When the seat is installed in the middle seat, the linear side-impact protection (L.S.P. System) should not be pulled out.

No. Your infant’s spine and neck muscles have not yet developed sufficiently to cope with heavier strains. In the event of an accident, the child’s head is propelled forward with a very high force. The child’s spine and neck muscles are not strong enough to withhold these forces. In rear-facing seats, the infant car seat works like a protective shield and protects the child’s sensitive head and neck.

We generally advise against switching from an infant car seat (birth to approx. 12 months) to a toddler seat prematurely. Even if your baby's feet protrude outside the infant car seat or your baby can already sit, your child has not necessarily grown out of the seat.

However, the CYBEX infant car seat is equipped with a level indicator (sticker on the seat cover) which tells you if your infant car seat is too small for your child. If the headrest is in the highest position and your baby's shoulders are protruding above the level indicator on the top edge of the seat, it is time to change the seat, as it no longer affords sufficient protection to the vulnerable neck and head area.

To provide the best possible protection, the telescopic L.S.P. protector nearest the door should be extended as far as possible. It is designed with two settings. If in the longest setting, the L.S.P. touches the vehicle door, then the first setting must be used instead. When the seat is installed in the middle seat, the linear side-impact protection (L.S.P. System) should not be pulled out.